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- Work with the Product Owner, Scrum team (developers, QAs, conversational designers,
- Scrum Master) to define and validate detailed requirements and process/experience
- mapping for effective development solutions.
- Act as the voice of the centres and customers, shaping how our clients digital platforms can
- enhance the physical in-centre experience and improve customer engagement pre and
- post visit.
- Own the identification, planning, coordination, and conducting of business analysis
- activities within a multi-disciplined team in all development cycle stages.
- Ensure customer experience, technical and quality targets are met.
- Maintain traceability of requirements, ensuring the customer’s needs are met by the
- given solution.
- Own the requirements gathering to ensure they meet customer needs while fitting
- within the Digital landscape.
- 3-4 years’ experience in digital business analysis and requirement gathering for apps and
- A background in UX or digital marketing is highly desirable.
- Strong understanding of digital product life cycle and agile methodologies.
- Domain experience of the fashion or property market would be ideal
- Experience with user acceptance testing and training.
- Strong knowledge of BDD user stories and acceptance criteria
- Experience using CMS solutions
- Excellent communication and collaboration skills.
- Ability to work effectively in a multi-disciplinary team environment.
- Analytical mindset with strong problem-solving skills.
