Customer Success Executive

This company is an award-winning immersive education platform that leverages Virtual Reality (VR), Artificial Intelligence (AI), and Behavioural Science to provide scalable soft skills training. Their mission is to empower individuals by making essential soft skills more accessible.They’ve partnered with global organisations like Orange, Ohio State University, NHS, and the UN Refugee Agency, helping people develop leadership, communication, and interview skills. With rapid growth and a strong reputation, they are on a journey to become the world’s leading soft skills training solution.?? Role overviewThis role exists to ensure customers get the most value from the company’s VR learning solutions. You’ll be responsible for onboarding new customers, managing relationships, and driving engagement to maximise product adoption.You’ll join a fast-growing team at the cutting edge of VR and AI technology, working in a dynamic and supportive environment. Expect a workplace where innovation thrives, learning is constant, and hard work is balanced with a fun, collaborative culture.? What you’re good at

• Managing commercial accounts and delivering exceptional customer service
• Confidently using tools like Google Drive, HubSpot, and Excel
• Building strong, long-lasting relationships with customers
• Being commercially minded with some negotiation experience

?? Bonus points for

• Experience in a start-up or fast-paced environment
• A track record of going above and beyond in your studies, sports, or career
• An entrepreneurial mindset with a proactive, solution-oriented approach