Position: Client Services Manager (Print Production)Location: LondonSalary: £40,000 - £50,000 An established print production company, known for bringing together digital technologies to deliver high-quality print solutions to a diverse range of clients, are looking to add to their team with an experienced Client Services Manager. They are seeking someone from a print background, with an enthusiastic nature and a natural aptitude for client services, who can manage a team and ensure that all customer needs are met. Responsibilities Include:Client Relationship Management: Act as the primary point of contact for clients, developing strong relationships and understanding their specific needs and goals.Project Coordination: Manage the entire lifecycle of print projects, from initial client consultation through to delivery, ensuring all deadlines are met and any issues are promptly resolved.Quality Assurance: Collaborate closely with the production team to ensure all work meets the required specifications and quality standards.Quoting and Budgeting: Prepare accurate quotes, manage budgets, and oversee cost-effectiveness of projects while maintaining quality.Process Improvement: Continuously identify opportunities to streamline processes and improve client satisfaction.Problem Solving: Proactively address any client concerns or production issues, ensuring a positive resolution and maintaining client trust.Reporting: Provide regular updates to senior management on client accounts, project statuses, and any potential risks or opportunities.Management: Manage and develop a growing team and set a clear example. Experience Needed:

Strong experience in a client services role within the print production industry
Brief Management
Print Production
Team Management
Experience with estimating is highly desirable
A knowledge of a range of print types - including digital, wide-format and litho.

Benefits Include:

Career progression - this role could become a client services director position or group client services director.
On-site parking
Life insurance
Company pension

If this role sounds like it would suit you, please APPLY NOW for IMMEDIATE CONSIDERATION.

Client Services Manager Print Production

Production Supervisor

Production Supervisor

Production Supervisor