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- Drive outcomes for programs by developing end-to-end program plans and adjusting as necessary to stay on track and achieve program goals
- Drive the development and curation of project, program, and portfolio management methodologies from best practices, processes, and tools
- Contribute to project scoping and manage program priorities and allocation of resources within the program
- Generate ideas required to solve a problem and take full ownership of the program outcome delivery
- Review options and associated cost/benefits and balance immediate needs versus the organization's long-term objectives in decision-making
- Manage programs of an ambiguous nature involving cross-functional stakeholders by defining and streamlining new processes and organizing tasks into clear goals and objectives
- Develop trusted advisor relationships with key stakeholders offering support and direction to team members
- Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders
- Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach
- Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations
- Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies
- Knowledge of principles and methods for education document design, instructions and guides to facilitate learning, and the measurement of learning effects in subject matter domains, including the ability to apply educational or training methods to help others learn subject matter knowledge
- Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operations of one???s business and organization
- Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings
- Ability to build and maintain a professional network internally and externally and identify opportunities for collaboration
- Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunities with others
- Knowledge of the process of managing several related projects, often to improve an organization's performance
- Knowledge of resource allocation/budgeting procedures and budget management strategies
- Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk
