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Job Title: Project Manager
Contract Type: Temporary
Hourly Rate: 23.29
Start Date: ASAP
Working Pattern: Hybrid - Full Time (37 hours per week)
Are you ready to make a real difference and drive change? Our client, a well-established pharmaceutical organisation dedicated to enhancing the health of millions, is on the lookout for a talented Project Manager to join their dynamic Customer Experience team!
About the Role
This is a hands-on opportunity to lead one of the companies key priorities: putting customers first. You will support the Programme Manager in delivering improved services and enhancing the teams capability to serve as the single front door for the company.
Key Responsibilities:
- Develop a project plan aimed at enhancing the customer journey within the customer experience team and across front-facing service areas
- Ensure Knowledge Hub materials align with company standards, maintaining version control and a clear audit trail
- Streamline knowledge transfer and training activities to improve response times
- Explore enhancements like web platforms and self-service options to elevate the customer experience
- Build strong relationships across the organisation and enhance service delivery
- Display good knowledge of AI insights to drive change
What We Offer:
Join us and enjoy an brilliant benefits package, including:
- Weekly pay every Friday
- Easy timesheet accessibility with mobile support
- Up to 29 days of annual leave
- Perks at work and discount schemes for major retailers and over 150 high street stores
- Free eye-care vouchers and discounts towards glasses for VDU purposes
- Access to well-being platforms
- FREE access to thousands of online LinkedIn Learning courses to enhance your skills-from Microsoft systems to exceptional customer service
- Temp of the Month awards to celebrate your hard work!
- A dedicated consultant to support your job search and provide expert interview tips
Note: This position is temporary and requires a commitment to full-time hours. If you are motivated, organised, and ready to make a difference, this is the role for you!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
