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Are you a strategic leader with a passion for delivering exceptional Soft FM services? Join a leading Managing Agent overseeing one of London's most prestigious mixed-use developments.
The Role:As the Senior Operations Manager, you will be pivotal in spearheading the Soft Facilities Management (FM) strategy across this iconic site. With a focus on excellence, you'll lead large-scale teams, managing service partners to ensure the seamless delivery of world-class standards.
Key Responsibilities:
- Oversee the full spectrum of Soft FM services, driving operational excellence.
- Manage and inspire service partners, fostering collaboration and accountability.
- Ensure compliance with health, safety, and environmental regulations across the site.
- Implement innovative solutions to enhance customer experience and operational efficiency.
- Collaborate with stakeholders to align services with the overall vision of the development.
- Monitor budgets, KPIs, and performance metrics, ensuring financial and operational targets are met.
About You:
- Proven experience in managing Soft FM services within a mixed-use, high-profile environment.
- Exceptional leadership skills, with the ability to inspire and manage large teams effectively.
- Strong stakeholder management and relationship-building abilities.
- A solutions-driven mindset, capable of driving innovation and continuous improvement.
- A track record of delivering exceptional customer service within a dynamic, fast-paced setting.
Why Join?
- Be part of an elite team managing an iconic development in the heart of London.
- Lead a high-performing team, making a tangible impact on the site's operations.
- Enjoy a competitive salary and benefits package.
If you're ready to take on a challenging and rewarding leadership role, we want to hear from you!
Apply today to elevate your career and join a company at the forefront of property management.
