Assistant Property Relations Manager
Mandeville
Posted 7 days ago, valid for 6 days
London, Greater London N12, England
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£26,000 - £32,000 per annum
Full Time
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Sonic Summary
- The position available is for an Assistant Property Relations Manager in London, offering a salary between £28,000 and £32,000 plus benefits.
- The role features a 4-day workweek, with hours from Monday to Thursday, and may require occasional weekend and evening work.
- Candidates should have at least 2 years of customer service experience in a tenant-facing or property-related role.
- Key responsibilities include managing tenant compliance, conducting property inspections, and ensuring smooth move-in and move-out processes.
- The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and be tech-savvy with experience in property management software.
Location: London
28k - 32k + Benefits
Monday - Thursday (9:00am 6:00pm)
Flexibility: Occasional weekend and evening work may be required
Are you passionate about property management, tenant relations and problem-solving? Do you thrive in a fast-paced, people-focused role? If so, we have an exciting opportunity for you!
Why Join Us?
4-Day Workweek: Enjoy a great work-life balance while making a real impact.
Fast-Paced & Dynamic Role: No two days are the same, with a mix of office and field-based responsibilities.
Growth & Development: Build your expertise in property and tenant management.
About the Role
As an Assistant Property Relations Manager, you'll play a key role in ensuring a smooth experience for our tenants from moving in to vacation. You'll handle tenant compliance, property inspections, viewings and problem-solving, helping to maintain high standards and strong relationships.
What You'll Be Doing
Ensuring tenants comply with Licence Agreements and addressing any breaches
Managing rent payments, issuing notices, and resolving disputes
Conducting property inspections and addressing issues proactively
Organizing and conducting property viewings, responding to inquiries
Managing move-ins and move-outs, ensuring a seamless process
What We're Looking For
2+ years of customer service experience in a tenant-facing or property-related role
Strong problem-solving skills: You think fast and act decisively
Excellent communication: Both written and verbal, with great attention to detail
Tech-savvy: Confident using Microsoft Office and property management software
Self-motivated & proactive: You take ownership and get things done
Bonus Points For:
Knowledge of property law, mediation, or debt collection
Experience dealing with anti-social behaviour (ASB) issues
Understanding of the London property market and transport networks
Ready to take the next step? Apply now and be part of a forward-thinking company where you can make a difference while enjoying a 4-day workweek!
Mandeville is acting as an Employment Agency in relation to this vacancy.