Block Manager

We are seeking a proactive property professional with a solid understanding of industry standards and excellent organisational skills. The ideal candidate will be skilled at managing a range of responsibilities, ensuring their portfolio is run efficiently while delivering high-quality service to clients.

General

• Familiarity with industry standards and guidelines such as TPI and RICS Service Charge Management Code.
• Strong written and verbal communication skills to provide exceptional customer service.
• Excellent organisational abilities, including time management and maintaining accurate records for a designated portfolio.

Property Management

• Assisting with the preparation and monitoring of service charge budgets and supporting accountants with year-end accounts.
• Coordinating reactive and planned maintenance activities.
• Ensuring health and safety compliance across the portfolio.
• Managing insurance renewals and processing claims efficiently.
• Conducting regular site inspections and attending meetings, including AGMs and with directors.
• Supervising site-based staff and external contractors.
• Maintaining a solid understanding of company-related compliance, including requirements from Companies House.
• Familiarity with property management and financial software systems.

Legal

• Awareness of landlord and tenant legislation.
• Experience managing Section 20 consultations and overseeing major works projects.
• Knowledge of service charge regulations and the preparation of associated legal documentation.
• Handling alteration license requests and other lease-related processes.
• Managing enquiries and documentation related to property sales, transfers, and sub-letting.

• A minimum of 2-3 years of experience in property management.
• Professional qualifications: TPI Associate (minimum), IRPM Member preferred.
• Strong negotiation, problem-solving, multitasking, and stress management skills.
• Experience using property management software, particularly Qube.
• Understanding of budget creation and maintenance.
• Awareness of relevant local and national property management regulations.
• Ability to travel to sites as needed.

• Hybrid Working: Enjoy a balance of office and remote work, with two days working from home each week.
• Career Progression: Opportunities to advance to Senior Property Manager and Associate Director roles.
• Supportive Environment: Work in a collaborative and forward-thinking team committed to your professional development.