Property Management Manager
Location: Dulwich Basic Salary: £32,000 to £40,000 (DOE) On-Target Earnings (OTE): £39,000 to £47,000 Car: Company car or monthly car allowance Hours: Fixed working hours, 08:30-18:00 (weekdays), 09:00-17:00 (one Saturday every four weeks, with a day off in lieu)
Additional Benefits:
- Career Progression : Opportunities for growth within the company.
- 30 days annual leave per year (including bank holidays).
- Company Smart Phone : For completing role-related tasks.
- Industry-Leading Training : Gain valuable knowledge and skills.
- Qualification Support : Earn nationally recognized qualifications, including ARLA.
- Employee Assistance Programme : Access 24/7 support.
- Eye Care : Benefits to support your eye health.
- Employee Referral Bonus : Up to £500 for successful referrals.
Responsibilities:
- Team Leadership : Manage and lead a team of Property Managers.
- Daily Meetings : Conduct daily meetings with the Property Management team to align on objectives.
- Coaching : Support and coach your team to meet Key Service Indicators (KSIs).
- Performance Management : Regularly assess team members' performance, including one-to-one meetings.
- Compliance : Ensure the team follows all regulations, maintaining the highest compliance standards.
- Property Inspections : Regularly inspect properties to ensure they meet standards.
- Tenant Negotiations : Handle tenancy extensions, renewals, and tenancy negotiations.
- Maintenance & Repairs : Work with contractors to resolve any maintenance or repair issues at properties.
- Arrears & Evictions : Manage rental arrears and process eviction requests when necessary.
- Regulatory Standards : Ensure all properties meet health and safety standards.
- Relationship Building : Build and maintain strong relationships with landlords, tenants, and contractors.
- Complaints Resolution : Handle complaints effectively and efficiently.
- Check-Ins/Check-Outs : Complete property check-ins, check-outs, and manage full inventory reports.
Skills & Requirements:
- Driving License : Full UK Driving Licence (manual vehicle required).
- Experience : At least 3 years' experience as a Property Manager within residential lettings.
- Leadership : Ability to lead and motivate a team, fostering a positive working environment.
- Communication : Strong communication skills to effectively manage clients and team members.
- Regulatory Knowledge : In-depth understanding of current residential lettings legislation.
- Customer Service : Exceptional customer service and relationship-building skills.
- IT Skills : Basic IT knowledge required.
The Finer Details:
- Eligibility : You must have legal entitlement to work in the UK (proof of right to work required).
- Proof : You will need to provide proof of address, National Insurance number, and driving license check.
What are you waiting for? Apply NOW or drop me a line for more details.
Humphrey & Kirk specialize in placing excellent people in property roles to help them reach their full potential. We make recruitment quicker, easier, and relevant!