Team Administrator Sales & Lettings

• Team Administrator
• Supporting both the residential sales and lettings team.
• Previous experience in a similar property administration role is essential.

About the Role We're looking for a proactive and organised Sales and Lettings Coordinator to join our client in a bustling East London location. This role providing proactive support to the sales and lettings team, keeping things running smoothly behind the scenes, and ensuring, landlords,  vendors, buyers and tenants have a great experience. If you thrive in a fast-paced environment and love working with people, sharing a journey with them during an exciting time in their lives, this could be the perfect opportunity for you.

• Acting as the first point of contact for clients, landlords, and tenants, buyers and sellers, delivering excellent customer service.
• Scheduling and coordinating property viewings, valuations, and inspections.
• Keeping property listings updated across various platforms and the company website.
• Preparing ldocumentation, agreements, and contracts for sales and lettings.
• Making sure everything complies with property laws, regulations, and company policies by conducting AML checks using Thirdfort and Right to Rent checks.
• Liaising with landlords and tenants about tenancy agreements and pre-tenancy works.
• Processing applications, references, and tenancy paperwork efficiently.
• Assisting with marketing efforts, including property promotions and social media updates.
• Organising photography, energy performance certificates, gas safety certificates and other statutory compliance documents.
• Maintaining accurate records of transactions, sales, and lettings.
• Handling general office admin such as emails, filing, and coordination.

• Previous experience in sales, lettings, or administrative support within the property industry is a plus.
• Strong organisational skills and attention to detail.
• Great communication and people skills - it's a fun, lively office and a great team to work in!
• Ability to multitask and stay calm under pressure.
• Confident using Microsoft Office (Word, Excel, Outlook) and property management software.
• Understanding of property legislation and compliance (or willingness to learn).
• Genuine interest to build out a career in Real Estate.
• Self-motivated, proactive, and able to work well independently and as part of a team.

• ARLA/NAEA qualification or interest in working towards accreditation would be hugely beneficial but not essential.
• Experience with CRM and property management systems. Reapit, Veco, etc.