Temporary Accomodation Housing Officer

Are you passionate about making a difference in people's lives? Do you have the skills to provide proactive support to homeless households while managing a diverse range of properties? If so, we want to hear from you.

We are expanding our portfolio of temporary accommodation, including council-owned properties, leased housing, hostels, and nightly paid accommodation both within and outside Camden. As a Housing Management Officer, you will play a key role in ensuring these homes are well-maintained, safe, and fully compliant with health and safety regulations.

• Providing an enhanced, customer-focused housing management service to households in temporary accommodation.
• Ensuring properties are well maintained and meet all health & safety requirements.
• Supporting residents with Housing Benefit applications and ensuring rent accounts are correctly set up and payments are collected.
• Building strong relationships with landlords and property providers, ensuring compliance with repairing obligations and housing safety standards.
• Managing tenancy agreements, addressing breaches, and taking appropriate action where necessary to sustain tenancies.

• Experience in housing management, property maintenance, or a similar customer-focused role.
• Strong communication and relationship-building skills, with the ability to engage with landlords and tenants effectively.
• A proactive and organised approach to problem-solving.
• Knowledge of housing legislation and tenancy management is desirable but not essential.

• Be part of a team that is making a real difference in the community.
• A varied and rewarding role in a dynamic and growing housing sector.
• Opportunities for professional development and career growth.

If you're ready to take on a role that combines property management with meaningful support for those in need, apply today!