Back to search
Day Concierge
We are seeking a hardworking and reliable individual to work at a luxury residential development within East London.
This is a full time permanent role comprising of 4 shifts on 4 shifts off paying up to £30K PA.
What are we looking for in a Day Concierge?
- Experience as a residential concierge is desirable but not essential. We are seeking somebody with great customer service experience, ideally from a residential or hospitality background, but we are open to other areas of experience.
- Customer service orientated.
- Resourceful.
- Can-do attitude.
- Able to multitask.
- Good command of English both written and verbal.
- Able to work independently.
- Able to deal sensitively and effectively with complaints.
- Meticulous in your approach to safety, tracking, inspecting, monitoring, auditing, reviewing, recording, and learning.
What will you be doing as a Day Concierge?
- Provide front of house facilities and services to our residents.
- Ensure all communal areas and other aspects of the development are presentable to the highest standards.
- Distribute post and parcels to residents - processing and handling parcels.
- Effective positive liaison with residents, addressing queries and concerns in a timely manner.
- Regular site inspections and reporting notable matters to the Development Manager so that work orders can be raised where necessary.
- Investigate issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports must be documented within the handover log.
- In conjunction with the development manager, monitoring and supervising contractors carrying out works on and around the development.
- Check corridors/ main lobby/ any communal areas during building walkabouts and report anything that will be relevant/ crucial for the cleaning operatives to address.
What's in it for you?
- A competitive salary
- Fantastic working culture in a luxury environment
- Genuine career progression potential
- Opportunity to work with a leading company
If this sounds like the right role for you and you match the listed requirements, then please APPLY NOW with a copy of your up-to-date CV!
INDHS
