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Job Title
Sales Consultant
Job Purpose
Accountability for the delivery of sales targets to plan within area of responsibility by identifying and developing business opportunities to increase sales revenue and business growth by building and maintaining customer relationships and delivering to customer expectations.
Key Accountabilities (What/Why/To Whom)
Absolutes
- Accountability for compliance to the Otis absolutes (Safety, Quality, Ethics) in respect of the New Equipment business to ensure business integrity in how Otis interact with all internal and external stakeholders.
Culture & Behaviours
- Compliance with company values and behaviors within the business to ensure alignment with our culture, identity, and beliefs to guide employee conduct that positively reflects the organization.
Data Management
- Accountability for accurate forecasting, record keeping and reporting of sales data, pipeline management and deliverables to achieve overall business profitability for Otis UK.
Sales Delivery
- Compliance with the Otis sales methodology to proactively prospect, qualify the sale, review the customer needs in line with our product offering, making the proposal, closing the order to meet sales targets and continually improve future tender opportunities and conversion rates.
Sales Performance
- Executing the short- and long-term goals for business growth within the strategic sales plan by achieving sales targets through booking units, values and margin and ensuring quality proposals and customer experience to achieve customer satisfaction for desired financial performance on behalf of Otis UK.
Collaboration
- Collaborating, coordinating, and effectively communicating with colleagues and stakeholders throughout the sales process by advising on customer and contractual requirements to align on expectations and deliverables to mitigate risk.
Customer Focus & Network
- Build network and instil trust by establishing and nurturing relationships with customers, understanding customer needs through product knowledge and understanding and serving as a key contact for clients and representatives to address all business enquiries.
Process Compliance
- Compliance with all organisational processes and procedures and creating a competitive advantage through adherence to a sales methodology to drive sales effectiveness, growth, and results for the business.
Operational Complexity
- Navigating the operational complexities both internal and external for sales by analysing data and utilising subject matter experts and networks to resolve challenges arising and make sound business decisions.
Candidate Requirements
- Experience in a sales delivery capacity
- Experience in implementing sales strategies and targets
- Relevant experience within the Engineering or Construction sector or Elevator and Escalator industry an advantage
- Experience in building and managing customer relationships
- Experience in formal sales environments and an understanding of formal sales management methodologies
- Degree qualified at Bachelors level in Business or related field or equivalent relevant experience
