- Achieving the branch targets for your office.
- Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
- Professionally dealing with clients and customers in all aspects of lettings, including market appraisals and negotiation.
- Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
- Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
- Abiding by service standards and all legislation.
- Maintaining all aspects of the marketing of new and existing properties.
- Overseeing the recruitment process for their office.
- Proven experience managing a successful lettings branch.
- The ability to build rapport and develop long standing relationships.
- The capability of working effectively under pressure and in a fast changing environment.
- Conduct, personal appearance and attitude that enhance the company’s reputation.
- Exceptional written and verbal communication skills.
- Empathy and understanding.
- A dynamic team leader with Individual flair.
- Computer literate with experience of Microsoft Office suite and Outlook.
- Excellent organisational, prioritisation and planning skills.
- Full and clean driving licence.