Lettings Administrator

Lettings/Property Administrator - Wimbledon - £30,000 - £35,000 PAI am currently working alongside a market-leading, multi-branch estate agency who are looking for a driven Property Administrator/Lettings Administrator to join their growing team at their prestigious Wimbledon office.An opportunity to join a friendly, collaborative environment and the chance to grow with one of the UK's most established brands. You person will be a key member of their team, supporting the directors and contributing to the company's success.The role involves taking responsibility for the property portfolio and dealing with general administration.You will be joining a a close-knit team managing a carefully curated small property portfolio. As the workload is manageable, you will have the opportunity to be hands-on with various aspects of daily operations. These include greeting and registering walk-in prospective tenants, addressing client inquiries, and assisting with administrative tasks to support the smooth running of the business. Duties/Responsibility:

• Booking viewings and registering new tenant enquiries
• Creating new Property and Landlord records on Reapit and importing them into Goodlord
• Issuing Landlord TOBs via Goodlord
• Drafting new Tenancy Agreements via Goodlord
• Regularly updating property and tenancy records on RPS and Goodlord
• Referencing and re-referencing tenants when needed, with Rightmove Referencing and Goodlord
• Registering and returning deposits via the DPS Custodial scheme and managing disputes if necessary
• Booking and arranging Gas Safety Inspections, EPC's & EICR's and other safety certification where required
• Arranging check in/check outs inventories
• Arranging pre-tenancy cleans
• Ensuring rent payments are up to date, chasing overdue rents, and issuing late rent letters using our templates
• Undertaking tenancy renewals and dealing with notices from tenants
• Serving Section 8 and Section 21 notices; with awareness of upcoming changes under the Renters (Reform) Bill
• Monitoring Court applications
• Submitting claims to insurance companies
• Carrying out periodic property inspections and writing up inspection reports for Landlords
• Arranging contractors to attend and resolve maintenance issues
• Ensuring that all invoices for instructed works are correct, approved by landlord, and processed on RPS and Goodlord

Requirements

• Experience using Reapit CRM Software! A MUST
• Minimum of 2 years' experience in a Lettings PM Administrative role
• Previous experience as a Property Manager or Lettings Administrator of minimum 2 years
• Strong written and verbal communication skills
• Excellent attention to detail and accuracy
• Ability to prioritise workload and have a flexible approach
• Be able to prioritise tasks effectively and adopt a flexible approach
• Work well both independently and as part of a team
• ARLA qualification (preferred but not essential)

This role provides a chance to grow and gain valuable experience across multiple facets of estate agency while working in a supportive and dynamic environment.

• Salary: £30,000 - £35,000 per annum DOE
• Office Based Days & Hours: Monday - Friday, 9:00 am - 6:00 pm

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