Lettings Coordinator Build to Rent - North West London

Lettings Coordinator (Build to Rent) - North West London

My client is an innovative and creative Build-to-Rent operator that prioritises the needs of their residents.

They are passionate advocates for a fair rental economy and believe that cities are the heartbeat of human civilization. As such, they take great pride in offering a unique experience that fosters positivity and fairness between landlords and tenants. How do they achieve this? By providing beautifully designed, high-quality rental properties across Urban cities, while ensuring that residents feel valued, respected, taken care of and heard (and keeping standards high at all times). 

They aim to eliminate outdated practices that create a divide between landlords and tenants, focusing instead on fostering relationships that promote collaboration and mutual understanding.

My client is looking for an experienced Lettings Coordinator to join their team! 

Want to be a part of a revolutionary business that likes to be different? A brand you will be proud to work for with good company values? Keep reading..

• Oversee the daily administration and operations of the lettings team. 
• Respond to resident enquiries and coordinate property viewings. 
• Assist with onboarding new residents and tenancies including referencing and preparing tenancy agreements.
• Keep the database updated with all recent communications from residents.
• Provide excellent customer service at all times and truly demonstrate an eagerness to help, listen and solve any issues that arise.
• Coordinate check ins and check outs and ensure properties are ready for new tenancies and residents.
• Coordinate relevant compliance documents and ensure properties meet industry and company compliance guidelines.
• Work with other teams to ensure any repairs, maintenance are dealt with before a tenancy begins.

• Ideally you will have experience working in Real Estate within a similar administration role. Desired but not essential.
• Some understanding or some experience working in the build to rent space would be a huge bonus but not essential.
• Excellent administration skills and experience. 
• Strong attention to detail. 
• Able to work in a busy, fast-paced and constantly evolving environment.
• Great people skills and confident working with people from all walks of life.
• Excellent communication skills both written and verbal.
• Helpful, flexible and genuinely enjoys the dynamic nature of working in Real Estate.
• Super organised and able to spin multiple plates (efficiently!)

For more information or to apply, contact Anu Deb, Director at GKR International.