- Manage all inbound sales enquiries and convert leads into property viewings and lettings.
- Maintain up-to-date knowledge of the available portfolio and match clients to suitable spaces.
- Collaborate closely with on-site teams and building managers to ensure seamless handovers and high conversion rates.
- Build and maintain strong relationships with property agents, brokers, and third-party intermediaries.
- Coordinate and book viewings to centralise and streamline the lettings process.
- Support other departments when required, always with a focus on the customer journey and increasing occupancy.
- Experience in property lettings, ideally commercial (office, retail, or flexible workspace).
- A confident communicator with a passion for delivering first-class service.
- Organised, driven, and capable of managing a busy workload.
- Proven ability to convert enquiries into deals.
- Able to build strong internal and external relationships.