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Please note this position is based fully office based.The Sales Administrator will work closely with the Managing Director and play a pivotal role in the sales progression process, assisting to ensure a smooth and efficient journey from start to completion of transactions the Managing Director is working on. From managing client information using the CRM system to organising property photography/floorplans and preparing key documents, your contribution will be vital.
Key Responsibilities:- Sales Progression - assist in managing the sales progression process, liaising with solicitors, agents, brokers and buyers and sellers when necessary to ensure timely exchange and completion of sales.
- Listing Management - coordinate property listings on various online platforms, ensuring accurate and compelling property descriptions, high-quality images, and up-to-date information.
- Client Communication – assist the Managing director in promptly responding to property enquiries raised by clients, providing updates on property sales and offering exceptional customer service throughout the sales process.
- Sales Documentation - prepare and review sales-related documentation, including offer letters, heads of terms, sales memorandums and sales letters, ensuring accuracy and adherence to legal requirements.
- Database Management and Record Keeping - maintain and update the company’s CRM system with accurate and current information relating to property sales, clients and leads; maintain organised internal records of requirements, instructions and ongoing sales, where necessary.
- Marketing Support - assist in coordinating marketing activities, including ordering advertising boards, property brochures, mailers and online campaigns to promote properties and attract new business.
- Viewing Coordination: assist in the scheduling of property viewings.
- General Administrative Support - provide overall administrative support to the Managing Director in relation to potential and/or ongoing transactions and ensure that Anti-Money Laundering regulations are complied with.
- Proven experience as a Sales Administrator/Sales Progressor/Sales Coordinator or in a similar role within the property sector, preferably within development and investment and/or land sales.
- Strong understanding of the UK property sales process, including knowledge of AML compliance.
- Excellent communication and interpersonal skills, with the ability to build relationships and manage expectations.
- Highly organised with strong attention to detail and the ability to manage multiple transactions simultaneously.
- Experience with property CRM systems.
- Ability to work under pressure and meet deadlines.
- Proficient in Outlook, Word and Excel.
- Previous experience in a property development, investment or estate agency environment.
- Knowledge of the property sales process and AML compliance.
- A relevant professional qualification in real estate or property management is desirable.
