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We are recruiting on behalf of a prominent housing provider based in Holborn. Our client is seeking an experienced and proactive Resales Progression Consultant to join their dynamic After Sales team. This role is crucial in providing an outstanding resales progression service, ensuring a professional and efficient experience for all stakeholders involved.
Key Responsibilities:
Manage and progress the resales of properties efficiently to meet monthly targets and KPIs for exchanges and completions.
Maintain effective communication with leaseholders, solicitors, IFAs, marketing teams, Safer Buildings, and service charges teams.
Handle a high-volume pipeline in a fast-paced environment while ensuring regular, professional updates to all stakeholders.
Support customers through the resales and interim staircasing process, providing expert advice on conveyancing procedures and regular updates.
What You'll Need to Succeed:
A minimum of 2 to 3 years of relevant sales experience.
Proven track record of achieving and exceeding sales targets within Housing or estate agents
Proficiency in using CRM and Sales Management systems.
Strong written and verbal communication skills.
A good understanding of Homes England and GLA capital funding requirements for shared ownership.
Self-motivated with excellent problem-solving skills and the ability to manage multiple cases in a high-volume environment.
Skills and Experience Required:
Demonstrated experience in providing excellent customer service to multiple stakeholders.
In-depth knowledge of shared ownership resales and interim staircasing processes.
Ability to work to tight deadlines and interpret leases.
Comprehensive knowledge of the Capital Funding Guide.
Confidence and enthusiasm to drive the sales process forward.
Strong time-management and self-organisation skills.
Why Join?
Join a team that is dedicated to making a difference in the community by providing quality housing solutions. You will have the opportunity to develop your career in a supportive and challenging environment where innovation and commitment are rewarded.
Annual salary 37,565 plus 2.5% annual bonus + 500 monthly bonus, excellent benefits including 29 days leave + bank holidays generous pension package and much more
How to Apply:
If you are looking for a challenging role and meet the above criteria, please submit your CV detailing your relevant experience and why you are interested in this position.
We look forward to hearing from you and exploring how you can contribute to our team's success!
(Note: The salary mentioned is subject to change following the annual salary review for 2025.)
