Residence Manager

Residences ManagerLocation: Canary Wharf, LondonHours: Full-Time, 40 hours/week, Mon-Fri (Flexibility required)

We are seeking a Residences Manager to oversee operations at a prestigious new residential development in Canary Wharf. This landmark property features luxury apartments and world-class amenities, offering residents an exceptional lifestyle experience.

As Residences Manager, you'll lead a team to ensure outstanding customer service and seamless operations across the property. Key responsibilities include:

• Managing front-of-house services to create a safe, welcoming, and high-quality environment.
• Overseeing the setup and smooth operation of exclusive resident amenities.
• Ensuring efficient parcel management, resident onboarding, and booking processes.
• Conducting regular building patrols, addressing maintenance and safety concerns promptly.
• Supporting building safety initiatives in line with the Building Safety Act 2022.
• Providing local area knowledge and personalised service to enhance the resident experience.

• Proven experience as a front-of-house or duty manager.
• A track record of successfully managing a team of 5+ staff.
• Strong attention to detail and a commitment to delivering premium customer service.
• Excellent verbal and written communication skills.
• Confidence in handling pressure and using your initiative to solve problems.

This is your chance to shape the experience of an exclusive residential community in Canary Wharf. Be part of a team committed to excellence and innovation in property management.

We work as one - The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect is not an opt-in, it's the only way forward

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