Senior Lettings Coordinator

Adam Hayes are a Multi Award Winning Independent Estate Agent with three interlinked offices covering North London. An exciting opportunity has arisen and we are seeking a full timeSenior Lettings Coordinator to join our friendly team.

Our company is dedicated to progressing our staff members and offer individual training plans to allow them to develop. Boasting an extensive trophy cabinet including Gold Winners for London Estate Agency of the Year and an unrivalled culture for our staff to thrive, we consider ourselves to be amongst the best in the industry.

Senior Lettings Coordinator Overview

This key position plays a vital role in ensuring a seamless experience for prospective tenants, from application through to move-in. Your main responsibilities will include managing compliance for all move ins, preparing tenancy agreements, and serving as the primary contact for both landlords and tenants throughout the application process. Plus, you'll have the chance to further your career by taking industry exams, fully funded by the company.

Senior Lettings Coordinator Key Responsibilities:

Taking responsibility for ensuring compliance EICR, GSC, EPCs, FIRE SAFETY and PAT

Progressing tenancy applications for multiple offices

Adhering to internal and legal procedures from application to move-in.

Building and maintaining strong relationships with landlords and tenants.

Leading the tenancy coordination team to ensure excellent customer service.

Conducting daily morning meetings to support the coordination team.

Promptly liaising with the New Business team for properties needing remarketing.

Preparing and overseeing tenancy agreements, primarily via e-signature.

Weekly reporting to the Director of Existing Business on tenancy coordination status.

Senior Lettings Coordinator Skills and Qualifications:

• Proven success in tenancy coordination
• Motivated to exceed personal targets
• Quick learner, responsible, and success-driven
• Excellent communicator with a confident phone manner
• Accurate, numerate, and computer literate
• Strong team player with leadership skills
• ARLA qualification preferred; training and funding provided within 6-12 months

Senior Lettings Coordinator Package:

• £28k - £32k, OTE: £35k with uncapped commission
• 25 days annual leave plus bank holidays
• Vibrant company culture with paid social events
• Extensive training and development resources
• ARLA exams/qualifications and membership funded
• Learn from a skilled, dynamic team