- Junior, mid or Senior candidates for 2 roles in the business
- Or from 1 - 4 years experience with salary from £30,000 - £40,000
- Professional & supportive team offering annual training and learning
- Understanding Lease Agreements: Make sure you fully understand each property’s lease terms to manage it in line with RICS standards and current laws.
- Property Inspections: Regularly inspect properties to ensure compliance with lease agreements and service standards. Complete inspection reports as required (minimum one visit per property per year).
- Health & Safety Compliance: Ensure all properties meet health and safety laws and follow best practices.
- Insurance Coverage: Verify that properties are properly insured at all times and manage any claims accurately until resolved.
- Updating Records: Keep property management software (e.g., TRAMPS) up to date with details like client, tenant, and contractor contacts, rent review dates, lease expiries, and insurance renewals.
- Credit Control: Work with the Credit Control Team to resolve payment issues promptly.
- Contractor Compliance: Only work with approved contractors who follow company policies and standards.
- Cost Assessments: Arrange regular reassessments of rebuilding costs for insurance purposes.
- Lease Expiries: Maintain the Lease Expiry Checklist to ensure notices and dilapidation schedules are issued correctly and on time.
- Tenant Meetings: Attend tenant meetings as needed to address property concerns.
- Routine Visits: Visit and inspect managed properties regularly, completing an inspection form for each visit.
- Client Communication: Maintain regular contact with clients (at least twice a year or as agreed) to provide consistent and seamless property-related services.
- Client Liaison: Follow client instructions accurately, maintain thorough records, and report on specific projects or situations using detailed checklists.
- Landlord Recommendations: Provide timely advice on landlord improvements or tenant applications for assignments, subletting, or alterations, prioritising the client’s best interests.
- Collaboration with Agents: Work effectively with letting agents and marketing advisors to support property management goals.
- Budget Preparation: Set budgets at least two months before the start of the service charge year and inform tenants of any changes.
- Budget Management: Monitor budgets throughout the year to ensure expenditures are reasonable and appropriate.
- Financial Oversight: Maintain financial control of all properties, ensuring funds are safeguarded and accounted for.
- Preventative Maintenance: Develop long-term maintenance plans (5-10 years) for building repairs and major equipment replacements.
- Service Charge Recovery: Address disputes quickly and ensure full recovery of service charge costs.
- Value for Money: Ensure competitive pricing by re-tendering services regularly and selecting qualified, compliant contractors.
- Stay Informed: Keep up to date with relevant laws, case studies, and industry best practices.
- Financial Awareness: Understand the financial aspects of the department’s business model and apply this knowledge in your duties.
- Business Development: Identify new business opportunities and follow them up or pass them to the relevant team.
- Team Support: Provide guidance to junior team members and support the Head of Department with projects and process improvements.
- Document Management: Ensure all supplier contracts, insurance documents, and important information are stored electronically for easy access.