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Our client, an extremely successful multi-branch Estate Agent, is currently looking for an outstanding candidate to join their Thames Riverside team. Ideally the successful candidate will have at least12 months experience as a Property Manager, working in new build developments in London.
You will be working in Property Management as part of their lettings team, based in their Battersea office, and will have an incredible opportunity to take advantage of a generous salary & bonus package.
The candidate will work directly with the lettings team and report to the Sales & Lettings Manager with a focus on all move ins/outs and daily property management duties, with the assistance from the other team members. Looking after approximately 120 new build properties personally you will be a vital part in developing the portfolio & enhancing relationships with their clients. Best practice, excellent communication and advice are paramount as most of their clients are long standing & have high expectations.
ARLA training will be provided as well as any needed & relevant courses after a successful probation period.
Key responsibilities:
- Booking, attending property inspections, providing annual maintenance
- recommendations to maximise rental income for clients
- Working closely & daily communication with the lettings team
- Efficient Communication with tenants & landlords on maintenance issues
- Efficient personal inbox filing system
- Deposit Scheme (TDS) administration & managing refunds
- Inventories & check in’s / check outs - both managed and tenant find properties
- Ability to work alone at times with efficiency & discipline
- Arranging Safety Certificates such as EICRs, EPCs etc.
- Landlord contents insurance claims & quotes
- Key management daily/weekly audits
- Contractor liaison / work orders
- Utility accounts
- Issuing notices and tenant / landlord correspondence
- Building rapport with managing agents & on-site maintenance teams (concierge, development managers & team)
Working hours / Holiday / Salary
Working hours are 9am to 6pm Monday to Friday.
21 Days holiday per annum.
Basic salary, plus quarterly and annual bonus scheme
Desired Skills & Experience
- Minimum 12 months relevant experience in new build developments in London
- Strong written & verbal communication skills
- Problem solving & conflict resolution
- Excellent personal organisational skills
- A desire to want to grow the company & provide outstanding customer service
- Ability to integrate within the existing team & structure
- Basic understanding of Microsoft Office, including Office, Word & Excel
Progression Path
The company understands that it is vital & important for all their staff to have a clear progression path, and they are committed to set out a career roadmap for you and to promote from within, once you have demonstrated your commitment, ability and willingness to learn. Previous employees have progressed to a Senior Property Manager within 12 -18 months. They also have other vacancies in other departments from time to time, which may be appealing.
