Property Manager

Dove and Hawk are thrilled to be working with this Property Management Company has are looking for a Property Manager to join their team. Key Responsibilities:

• Fielding calls from tenants and councils regarding repairs and maintenance. Assessing repair responsibility, providing repair triage to tenants, investigation of issues and repair resolution.
• Liaising with clients, councils and contractors to obtain quotes, arrange maintenance and organise access for repairs via phone and email.
• Providing regular updates to stakeholders throughout lifecycle of all repairs until resolved.
• Approving contractor invoices and tracking contractor credit control following repair completion.
• Receiving notice to quits from clients, acknowledgement of notices, liaising with internal teams to process notices moving to re-lets/returning properties to landlords
• Reporting on weekly/monthly performance of both individual and team targets.
• Attending properties (where required) to assess serious damage/disrepair, and compiling reports for clients and councils regarding urgent repairs/advice on steps to undertake repairs.
• Auditing and arranging landlord Licenses, annual gas safety certificates, Electrical Installation Condition Reports, EPC's and Fire Risk Assessments.
• Regular customer care calls and updates to clients and councils, to review the delivery of our service and provide feedback to colleagues/senior management team regarding improvements
• Receiving mid-tenancy inspection reports, assessing recommended repairs, obtaining quotes and negotiating improvements/Repairs with clients.

Requirements:

• Minimum of 1 Year Property Management Experience

Benefits:

• Monthly staff lunches.
• Monthly team Drinks.
• Quarterly social Events.
• Sponsored ARLA training and qualification.
• Regular Staff Incentives & Awards.
• Casual (clothes) Fridays
• Staff Training, Development and Progression Programme (including regular feedback and 1-2-1 sessions).
• Staff referral Scheme (up to £1,000).
• Staff Pension Scheme.

Salary Budgets: £30,000per annum + 3K OTERequired working Days & Hours: Monday - Friday 9:00 - 6pmIf you have relevant property management experience and are looking to be a part of a great team and renowned property brand then apply today or contact Alfie Burrell at Dove & Hawk remembering to quote vacancy reference: 10799

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