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We are looking for an experienced Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.
Salary: Subject to portfolio experience
Hours: Monday-Friday 8.30am-5.30pm
Locations: Acton / Ealing & Hammersmith
Key Responsibilities:
- Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation
- Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including
- Carry out Pre-Tenancy Inspections
- Undertake administrative tasks, keeping records and logs up to date
- Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities
- Checking works are completed and keeping all parties updated
- Helping at the end of tenancies including communication relating to deposit returns
- Resolving issues quickly and efficiently
- Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team
- Remain up to date with relevant legislation
- Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams
Requirements & Skills:
- Strong negotiator with excellent communication skills
- Previous property management experience essential
- Able to deliver excellent customer service experience
- Strong attention to detail
- Persistent and tenacious
- Team player
- Natural ability to trouble shoot with a keen desire to succeed
- Ability to cope well under pressure
Company Benefits- Generous reward packages with uncapped commission- Fast track career options- Pension contribution scheme- Comprehensive training programme from apprenticeship to industry qualifications- Team and social events- Birthday day off- Generous holiday allowance, 25 days+ (including extra days for long service)- Paid day off to volunteer at the charity of your choice- Wellbeing support
- Beauty and fitness discounts
- Enhanced Maternity and Paternity
- Season ticket loan
- Cycle to work scheme including Forest bikes
