- Portfolio of 70-90 AST properties
- Must live within 40 mins of Hampstead
- Deliver exceptional customer service
- Oversee Daily Operations:Â Manage all aspects of day-to-day property operations, including tenant relations, lease administration, and property maintenance.
- Ensure Compliance:Â Stay up to date with relevant regulations and ensure that all properties meet compliance requirements.
- Tenant Management:Â Foster strong relationships with tenants, handle inquiries and complaints professionally, and resolve issues promptly.
- Maintenance Coordination:Â Schedule and supervise repairs, maintenance, and regular inspections to maintain property standards and ensure tenant satisfaction.
- Financial Oversight:Â Support budgeting and expense management, including monitoring rental income, coordinating billing, and assisting with financial reporting.
- Problem-Solving:Â Identify and address potential challenges efficiently, ensuring a seamless and positive experience for tenants and property owners alike.
- Experience:Â Proven experience in residential property management, including handling multiple properties. Ideally 4+ years in the industry.
- Communication Skills:Â Exceptional verbal and written communication skills to engage effectively with tenants, vendors, and stakeholders.
- Organisational Abilities:Â Strong organisational skills with the ability to prioritise tasks, meet deadlines, and manage competing demands.
- Customer-Focused Mindset:Â A proactive, problem-solving approach that places tenant satisfaction and customer service at the forefront.
- Knowledge of Regulations:Â Familiarity with relevant housing laws and regulations.
- Competitive Compensation: A salary package designed to attract top talent, complemented by comprehensive benefits. £40k - £50k DOE.
- Professional Development:Â Opportunities to enhance your skills through training, certifications, and career advancement programs.
- Collaborative Culture:Â A dynamic work environment where innovation, teamwork, and excellence are valued.
- Work-Life Balance:Â Policies and initiatives to support a balanced and fulfilling career.