- Dealing with day-to-day matters including liaising with clients, tenants, and leaseholders
- Ensure properties are maintained according to lease terms
- Liaising with contractors, FM, building surveyors regarding repairs, redecoration, or refurbishment
- Coordinating health & safety and other compliance
- Involvement with budgets and service charges
- Carrying out research for evidence on rent reviews
- Compiling data for client reports
- Working with other members of the property management team and/or with other departments where there is common interest
- Ensuring high levels of customer service are maintained.
- Help with administrative aspects involved in the running of the properties
- Ensuring supplier invoices are being uploaded, coded and paid correctly
- Assist the property manager with required tasks, raising work orders, investigating enquiries, speaking to contractors, chasing suppliers
- Ensuring accurate documents are saved to our internal system
- Understanding and reviewing of leases
- Carrying out site inspections
- Minimum 12 months of coordination or admin experience
- Office Management or coordination experience
- Strong interpersonal and business communication skills
- Excellent command of written and spoken English
- Basic computer skills
- High attention to detail with problem-solving abilities
- Good organisational and time management skills