Back to search
Our client is recruiting for an Estate Manager to lead the team at a new Residential site in North West London.
They will be responsible for mobilising site, alongside the developer and recruiting the site team to align with this.
Main duties:
- Daily internal and external inspections of the development.
- Setting the service charge budget.
- Dealing with section 20's.
- Managing and supervising the onsite staff, recruiting and training new staff.
- Monitoring existing estate service contracts for value and quality.
- Dealing with all correspondence from residents & clients appropriately.
- Building and maintaining working relationships with the leaseholders, developer and managing agent and attending regular meetings as appropriate.
- Monitoring, reviewing, and managing charge expenditures and controlling costs.
- Ensuring all Health & Safety obligations and Duty of Care are met effectively.
Requirements:
- Demonstrable experience of managing people/teams and delivering an exceptional customer service.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Demonstrable ability dealing with problems and challenges effectively.
- Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation.
- Ability to work under pressure deadlines, able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up to date with new technology.
- Demonstrable experience with multi schedule budget preparation and management.
You must have a strong solid proven track record within a similar environment, an understanding of building maintenance and residential property law, knowledge of Health & Safety in the workplace and carrying out risk assessments.
You will have existing mobilisation experience, in assisting with the set up and handover of a new development.
The successful candidate will be IT literate, have excellent communication, organisational and time management skills as well as being truly motivated, tenacious, and resourceful.
