Estate Manager

Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of hiring a Residential Building/Estate Manger for their property in South Kensington, Central London. The role itself would suit someone with 3+ years' experience working within a similar role who has experience working with HNWI who occupy property in the Prime market of Central London:Duties/Functions of the Role:

• Overseeing all aspects of the building operations, including front desk, communal housekeeping, maintenance, and residential service for a 52 property block and gardens.
• Creating and maintaining a positive work environment, fostering a culture of exceptional customer experience, attention to detail and collaborative teamwork.
• Developing and implementing strategies to achieve targets and profitability goals.
• Monitoring and analysing financial performance, budgets, and expenses.
• Ensuring strict compliance with health, safety, and licensing regulations.
• Regularly conducting building inspections to maintain cleanliness, safety, and quality standards.
• Handling residential enquiries, comments, and complaints in a professional and timely manner.
• Recruiting, training, managing & supporting 11 on-site employees.
• Collaborating with other teams within the business to maximise occupancy and profits.
• Fostering strong relationships with residents, vendors, and partners.
• Staying updated on industry trends, community activities and best practices to continuously improve resident experience.

Requirements of the role:

• At least 3+ years prior experience working in a similar Residential Building Manager/Estate Manager role.
• Excellent communication skill (both written and verbal).
• A Strong understanding of property management practices & regulations.
• Exceptional interpersonal skills.
• A proven track record of connecting, understanding and responding with empathy & professionalism with HNWI.
• IOSH Qualification (preferred but not essential)
• NEBOSH Qualification (preferred but not essential)

Salary Budgets: £50,000pa + BenefitsRequired Working Hours: Monday to Friday 9am-5pm (No weekend cover required)If you are a Residential Building Manager/Estate Manager looking to join a professional brand in the Prime property market of Central London; apply now or contact Matthew Squirrell at Dove & Hawk quoting vacancy reference: 11055.

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