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Looking for a dynamic role where you can be at the forefront of supporting tenants and landlords while ensuring property compliance? Join our team as a Licensing Support Specialist!
In this role, you'll collaborate closely with a team dedicated to delivering top-notch licensing support services. From providing expert advice to tenants and landlords to maintaining accurate database records, you'll play a vital role in ensuring our services are efficient, effective, and customer-friendly.
Experience required:
- Working in a high pressured fast paced environment
- Significant experience of using databases to accurately record information
- Working to tight timescales
- Working in an enforcement service
- Dealing with difficult potentially aggressive customers
Skills:
- High level of accuracy and attention to detail
- Good interpersonal skills with an ability to deal with potential conflict with difficult customers, explaining complex issues
- Good customer service skills with the ability to liaise with customers via telephone or through written correspondence in a helpful, professional manner
- A flexible approach to working practices and the ability to work under pressure
- A high degree of motivation
If you have the desired skills and experience, then please apply today!
