Senior Lettings Administrator

Are you an experienced Lettings Administrator looking for a step up?

Company Overview:My client is a boutique, high-end, super prime independent estate agency specialising in luxury properties. Known for their focus on quality over quantity, they handle rentals averaging £4,000 per week, with high-end deals reaching £20,000 per week. They are currently seeking an experienced and detail-oriented Senior Lettings Administrator to join their team.

Key Responsibilities:

• Tenancy Management:

  • Prepare tenancy agreements and renewals, ensuring full compliance with regulations.
  • Coordinate move-ins and move-outs while keeping tenants, landlords, and managers informed.

• Compliance & Regulation:

  • Ensure adherence to lettings regulations including Right to Rent, deposit protection, Gas Safety, and EPCs.
  • Stay up to date with any changes in legislation and ensure compliance.

• Client Relations & Customer Service:

  • Act as the key point of contact for landlords and tenants, addressing any issues promptly.
  • Provide landlords with regular updates and market insights.

• Tenancy Renewals & Rent Reviews:

  • Manage tenancy renewals, negotiate terms, and advise landlords on rental market trends.

• Marketing & Advertising:

  • Assist in preparing property listings, coordinate viewings, and ensure all listings are accurate.

• Administrative Support:

  • Maintain accurate property records, provide administrative support, and prepare reports for the lettings team.

• Accounts & Finance:

  • Work with the accounts team to process rent payments, deposits, and manage deposit disputes.

• Team Coordination:

  • Support the lettings and property management teams and provide guidance to junior staff when required.

Candidate Requirements:

• Proven experience in a similar lettings administration role, ideally within a high-end or luxury property agency.
• Excellent communication and organisational skills.
• Strong attention to detail and the ability to handle multiple tasks in a fast-paced environment.
• Knowledge of current lettings legislation and compliance requirements.

If you have the relevant skills and personal attributes required for this role and are currently looking for the opportunity to expand your skills and experience in the property industry, then please do not hesitate to contact me.

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