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Im working with a leading property consultancy with over a century of experience in the UK real estate market. Renowned for providing high-quality service, the firm specializes in residential and commercial property management, offering expertise in leasehold management, property development, and investment advisory. With a reputation for innovation and client-focused solutions, they continue to set the benchmark for excellence in property services.
As part of their ongoing commitment to delivering exceptional property management services, Im seeking a Senior Block Manager to oversee and elevate their residential property management division.
Key Responsibilities:
- Strategic Portfolio Oversight:
- Manage a high-value portfolio of residential and mixed-use developments.
- Ensure properties comply with lease agreements and all relevant regulations through proactive management.
- Oversee complex portfolios, including new developments and heritage buildings.
- Team Leadership:
- Supervise and mentor junior block managers and administrative staff.
- Provide guidance on complex leasehold matters, enhancing team performance and knowledge.
- Financial and Budgetary Management:
- Prepare, review, and monitor annual service charge budgets for multiple properties.
- Oversee financial reports and collaborate with the finance team on arrears management.
- Stakeholder and Client Relations:
- Act as a trusted advisor to freeholders, leaseholders, and residents' associations.
- Develop and maintain strong client relationships, delivering tailored management solutions.
- Regulatory Compliance:
- Lead compliance initiatives, ensuring adherence to fire safety, health and safety, and leasehold legislation.
- Conduct regular property audits and manage risks effectively.
- Contractor Management and Procurement:
- Source, negotiate, and manage contracts for property maintenance and large-scale refurbishments.
- Oversee major works projects under Section 20, ensuring timely and cost-effective completion.
Qualifications:
- RICS, IRPM, or ARMA accreditation is essential.
- Minimum 3 years of experience in block management, with a proven track record in a senior capacity.
- In-depth knowledge of leasehold management, service charges, and Section 20 consultation processes.
Key Skills:
- Leadership: Ability to manage teams and inspire confidence in clients and colleagues.
- Expert Communication: Skilled at managing complex client interactions and resolving disputes diplomatically.
- Analytical Thinking: Strategic approach to portfolio management and financial planning.
- Technical Knowledge: Proficient with property management software and regulatory compliance tools.
Salary and Benefits:
- Competitive senior-level salary based on experience.
- Generous benefits, including pension contributions, private healthcare, and professional development support.
- Holiday package: plus public holidays and additional time off during the Christmas period.
