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- £38,000 - £40,000 per anum
- Great benefits package
- Enhanced holiday allowance, including additional schemes and birthday leave.
- Comprehensive benefits package, featuring enhanced maternity/paternity leave and death in service benefits.
- Lucrative internal referral scheme.
- Performance-based incentives across the company, including the chance to earn international trips.
- Wellbeing support through PLUMM, providing access to therapy sessions with over 200 qualified therapists.
- Professional development opportunities and clear paths for career growth.
- Engaging social events and opportunities for community involvement.
- Manage and resolve first-stage complaints.
- Develop and implement proactive strategies to improve property management operations.
- Support the recruitment process for the property management team.
- Identify, report, and escalate serious complaints as necessary.
- Foster a positive and motivating work environment for your team.
- Conduct monthly 1-2-1 meetings with team members.
- Perform regular performance evaluations, identifying areas for growth and improvement.
- Ensure compliance with all legal and regulatory requirements in the property management industry.
- Extensive experience in residential property management at a senior level.
- ARLA qualification.
- Excellent communication skills, capable of managing conflict and solving problems effectively.
- Strong organisational skills, with the ability to manage multiple tasks simultaneously.
- Leadership experience with a proven ability to inspire and motivate a team.
- Strong verbal and written communication abilities.
