- Possess previous Management / supervisory experience
- Hold the industry tech qualification, ARLA award at level 3, or be willing to work towards
- Be an expert in all things property management - previous experience is a must
- Show natural leading skills
- Show real passion and enthusiasm for what you do
- Master the art of delegation
- Be receptive of your teams’ skills and workloads; ultimately acting as the driver of the team
- Hold1-2-1s with your team; understanding each of their individual support requirements; being responsible for their continual development
- Inspire your team to provide the best customer journey is essential
- Motivate your team and coach them to be the best they can be
- Possess the skills to recognise what makes a good Property Manager; partaking in interviews and the recruitment process; constantly striving to make your team the best it can be
- Acting as an ambassador and role model
- Acting as a point of escalation in dealing with more challenging and demanding clients
- Think creatively of ways to train, incentivise and motivate your team; and have the confidence to share these ideas in leadership meetings
- Undertake data analysis, interrogating and interpreting information using a variety of methods and applications you’ll really get to utilise your logical and inquisitive mind set, your observations and feedback are hugely valued!