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Front of House - Flexible Office and Coworking

PMR
Posted 12 days ago, valid for 7 days
Location

London, Greater London W12 9JB, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Front of House professional in the coworking industry, located in Chiswick, West London.
  • The role offers a salary of £28,000 plus a discretionary yearly bonus and requires a strong background in customer service, ideally with experience in reception or hospitality.
  • Key responsibilities include greeting visitors, conducting workspace tours, managing member requests, and organizing networking events to enhance community engagement.
  • The ideal candidate should possess excellent communication skills, attention to detail, and a proactive approach to member engagement and sales support.
  • Working days are Monday to Friday from 08:30 to 17:30, contributing to a vibrant and well-maintained workspace environment.

Front of House - Coworking Industry

Serviced Office. Flexible Workspace. Coworking. Business Centre Management. Receptionist. Customer-Facing. Front of House.

Salary: £28,000 plus a discretionary yearly bonus

Working Days: Monday to Friday, 08:30 - 17:30

Location: Chiswick, West London

Our client is a flexible workspace provider that offers smart, professional office spaces with a modern design aesthetic and boutique concierge-style services, allowing businesses and entrepreneurs the flexibility to grow in a diverse, engaged community.

The company is searching for a Front of House professional to support daily operations and enhance the member experience within a flexible workspace. This role is key in delivering exceptional customer service, fostering a connected community, and maintaining high workspace standards.

Responsibilities include greeting visitors, assisting with workspace tours, managing day-to-day member requests, and supporting sales efforts by showcasing available spaces. The role also involves organising networking events, creating community-focused content, and helping to ensure a welcoming and well-maintained environment that aligns with brand standards.

Responsibilities:

  • Serve as the primary point of contact at reception, delivering a high standard of customer service and ensuring the workspace is welcoming and professionally presented.

  • Engage with current and potential members to build strong community connections, addressing any needs and fostering a supportive environment.

  • Support workspace tours for prospective members and assist with sales by promoting additional services and space features.

  • Plan and host networking and social events to strengthen member relationships and attract potential clients, contributing to a vibrant community culture.

  • Work with the Community Manager to ensure smooth transitions for new members, oversee workspace upkeep, and recommend improvements to enhance the environment.

Desired Experience:

  • Strong background in customer service, ideally in a reception, hospitality, or community-focused role, with a focus on providing a high level of client care.

  • Excellent communication and interpersonal skills, with the ability to engage positively with a diverse community and build lasting relationships.

  • Organisational skills with attention to detail, capable of managing daily tasks efficiently and maintaining a welcoming and well-presented environment.

  • Ability to assist with sales-related tasks, including workspace tours and promoting additional services, demonstrating a proactive approach to member engagement.

  • Flexible team player with a positive attitude, ready to support both individual responsibilities and overall team goals, including event support and occasional administrative duties.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.