Medical Receptionist

Medical Receptionist *Advertised by OA West End

Are you a friendly and organised individual looking for a rewarding role in the healthcare industry? Our client, a leading medical practise, is seeking a dedicated Medical Receptionist to join their team. As a vital part of the practise, you will provide exceptional administrative support, ensuring that patients receive the highest level of care. If you thrive in a fast-paced environment and enjoy interacting with people, this could be the perfect opportunity for you!

JOB TITLE: Medical Receptionist

INDUSTRY: Private Medical

CONTRACT: Permanent

SALARY: up to £32,000

LOCATION: West End (5 days a week in the office)

Responsibilities:

• Answering telephone calls and addressing inquiries promptly and efficiently.
• Taking messages and responding to emails in a timely manner.
• Handling correspondence and maintaining accurate medical records.
• Registering patients and organising and maintaining both paper and electronic files.
• Using the DGL Practise Manager computer system to update and obtain patient information.
• Liaising with consultants, secretaries, and other agencies to ensure smooth clinic operations.
• Scheduling appointments, procedures, and tests, coordinating with internal and external departments.
• Preparing clinics by ensuring necessary lists are faxed or emailed to relevant locations.
• Keeping the Practise Manager informed about clinic-related issues and any complaints.
• Collecting appointment deposit payments via phone and credit card machine.
• Managing and organising the diary to ensure efficient scheduling.
• Performing audio typing and data entry tasks.
• Assisting patients with queries regarding prescriptions, test results, and other concerns.
• Demonstrating multitasking skills and adaptability in a dynamic work setting.

Requirements:

• Previous experience as a Medical Receptionist or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficiency in computer systems and software, including electronic medical records.
• Ability to prioritise tasks and meet deadlines.
• Flexible and adaptable to changing work environments.

Join our client's team and contribute to the smooth running of their clinic. Apply today to be considered for this exciting opportunity as a Medical Receptionist.

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