- Taking ownership of all reception services, ensuring the highest quality standards of delivery and presentation at all times
- Checking meeting rooms to ensure they are clear and ready to be used, reporting any issues to office management
- Welcoming all visitors and ensuring they are dealt with professionally and promptly
- Managing meeting room calendars, ensuring accuracy and availability
- Processing invoices and adhering to the correct procurement procedures in a timely manner
- Ensuring record keeping is consistent and up to date at all times
- Responding to all incoming mail within 24 hours, prioritising urgent requests first
- Formatting emails correctly, ensuring appropriate addressing and sign-off
- Distributing post accurately and in a timely manner
- Checking and replenishing office consumables stock regularly
- Minimum of 1 year of reception or Admin experience
- Extensive experience in a customer service oriented role, particularly in dealing with people both over the phone and face-to-face
- Microsoft Office suite experience
- Proactive, self-driven, results-oriented with a positive outlook