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- Meet and greet all visitors to the offices, ensuring a professional reception area is maintained at all times
- Answer all incoming calls, taking accurate and detailed messages when required and transferring calls to the relevant person
- Provide callers with any relevant information they require including address, directions etc
- Update and maintain the office phone list
- Ensure accurate records of staff holidays, leave and absences
- Support and complete adhoc project work and tasks, supporting the wider team as required
- Prepare refreshments for meetings when required, ensuring rooms are cleared and prepared
- Set up temporary wifi access for visitors
- Book couriers and taxis in a timely manner, ensuring accurate details are provided
- Accept deliveries, ensuring appropriate staff are notified in a timely manner
- Manage meeting room requests, ensuring space is utilised effectively and the needs of clients are met
- Provide cover for other team members when required, undertaking administrative duties
- Any other ad hoc duties as and when required
- Must have some previous experience in a receptionist position
- Highly competent in the use of Microsoft Office
- Strong and accurate attention to detail
- Call management/switchboard experience is desirable
- Must have a clear and professional telephone manner
- Excellent organisational skills, able to multi task and prioritise own workload
- Well presented, with a calm and professional demeanour
- Must be a strong team player as well as able to work on own initiative
- Strong interpersonal skills, able to establish and maintain professional working relationships at all times
