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My client, a leading civil engineering company, is seeking to add a receptionist to their team. In this pivotal role, you'll manage front desk operations, handle incoming calls, greet clients, and address inquiries with professionalism and courtesy. You'll also take on key administrative tasks, including scheduling appointments, maintaining office supplies, and supporting various office functions to ensure smooth daily operations.
If you're ready to work in a busy and vibrant office, we want to hear from you! This is an extraordinary opportunity to join my client's fantastic Business Support team. You will be based in their London office, working Monday to Friday from 8:30 AM to 5:30 PM. Unfortunately, no hybrid or remote work is available.The role is paying £28,000 - £32,000 plus benefits.Â
Role & Responsibilities:
- Welcoming guests and contractors to the site, ensuring they adhere to the signing-in procedures
- Answering calls in a timely and professional manner, including taking messages and dealing with ad hoc queries/issues
- Ensuring Reception shared mailbox emails are dealt with promptly
- Pre-registering staff visiting the London office
- Liaising with the Facilities team to place calls as required, including lifts, fire panels, intruder panels, and access systems
- Ensuring client areas and cupboards are clear, tidy, and maintained appropriately
- Managing meeting room bookings
- Processing train ticket requests
- Managing incoming and outgoing post, parcels, and couriers
Your skills and experience:
- Previous Front of House experience, including managing a busy switchboard
- Proficient IT skills
- Excellent computer skills, including Word, PowerPoint, and experience using spreadsheets and databases
- Excellent communication skills, including dealing with difficult customers
- Confident, proactive character, with the ability to take the lead in challenging situations
- Highly organised and able to problem solve
