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- Undertake administrative duties for all areas of the business as required and directed by the Office & Facilities Manager. This includes using Microsoft applications such as Outlook, Word, Excel, and PowerPoint, in-house systems, and occasionally running small projects.
- Provide PA/diary and administrative support to selected members of SLT , and other staff as required.
- Occasionally take minutes for meetings as required by the SLT and Office & Facilities Manager.
- Arrange conference, training bookings, and meetings for colleagues.
- To take responsibility for management of stationery requirements and kitchen supplies.
- Be a first point of contact for external queries into the business by working with the Administrator & Receptionist to monitor the general email inbox, and deal with telephone and email enquiries into the business swiftly, following up as necessary.
- Make business purchases via petty cash, the company Amazon account, and using the company credit card, ensuring that expenditure records are kept up to date.
- Offer a professional, warm and friendly welcome to all visitors, carrying out full reception duties, including providing refreshments when necessary, managing meeting rooms (including monitoring bookings), and assist in the smooth and effective running of the office and reception.
- Oversee the day-to-day management of the reception provision, ensuring adequate cover during periods of absence, meeting resources, and planning for larger meetings.
- Provide first line guidance to UCLB staff using meeting rooms for AV set up.
- Previous experience working in Front of House/Receptionist positions.
- Excellent Administrative skills ideally with diary management and support for Senior Managers.
- Good all round IT skills including MS Excel, Word and Outlook.
- Strong communication skills with a customer focussed approach and professionalism.
- Well organised whilst being able to be reactive to urgent requests.
- Any petty cash/budget management, business travel arrangement, small project work or minute taking would be desirable.
