Back to search
Positive Employment is currently recruiting for the Employee Relations Case Advisor for our client a local government organisation in Southwark.
The successful candidate will work consistently with managers, trade union representatives, employees, HR colleagues, legal services and external partners i.e. ACAS to undertake clear employee relation activities i.e. management or employee support, policy guidance, case management etc.
Support and maintain positive relationships between employees and the organisation to ensure a harmonious and productive workforce. ER advisor activities may include conflict resolution, policy and procedure compliance, employee/line manager advocacy and communication, legal compliant, practical people related solutions to ER cases, case monitoring and reporting.
Provide advice, guidance and support consistently across the organisation on ER related cases through formal or informal approaches.
This is initially a 6 month contract with the possibility to extend after that date. This role is hybrid working, minimum 1 day a week in the office.
Duties and Responsibilities but not limited to:
- Support the delivery of HRBP strategies and plans, ensuring alignment to directorate objectives and contributing to the commitments in the delivery plan.
- Provide line managers with expertise, advice, guidance and solutions for people practices that supports managers to undertake sound people practices, conduct appropriate employee performance management, support employee retention, increase management confidence and competence in people practices.
- Be a subject matter expert in ER related policy application i.e. grievance, capability, disciplinary, ill health management and work effectively with legal service, trade unions and HR colleagues to support resolutions, conciliation activities and employment tribunals preparations.
- Apply strategies, support, solutions and good practice to progress informal or formal case work in a reasonable time frame and address concerns/barriers through effective communication.
- Contribute to data informed stories at strategic and operational levels that identifies data patterns, predicts trends and recommends options that HRBP colleagues can share proactively with leaders to enhance employee experiences.
- Provide high quality HR advice and guidance to HR colleagues, line managers, TU representatives and employees on complex staffing issues relating to both individuals and groups of staff, which supports and promotes the employee experience.
- Manage a range of ER cases (Including complex cases) and take ownership of the process, supporting and being the point of contact for managers, employees and TU representative as the procedures are progressed in a timely way ensuring effective communication, strong case monitoring and good case recording for quality assurance and compliant reasons.
- Coach, assist and advise managers where required to undertake effective investigations including how to interview, record and gather relevant information to support effective investigation reports in line with policy and procedure.
Personal Requirements:
- Minimum level 5 CIPD approved qualification or equivalent knowledge, skills and experience.
- Expertise in ER Case management and people practices.
- Experience of working collaboratively with others to create change in a local authority or similarly large and complex organisation.
- Experience of working as a HR professional in large complex organisations and providing operational ER advice and influence to meet the need of the business.
- Strong experience in advising on complex employee relations activities (i.e. casework, reorganisations, disputes etc) including strong case recording and record keeping.
- Experience of working with ACAS conciliation service and preparing/attending employment tribunal.
Working Hours: 36hrs / 9:00am - 17:00pm / Monday to Friday
Pay: £300.00 per day
Please note this role is within the scope of IR35.
