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The Client
Our Client is a leading Facilities Management and Construction business. Hays Enterprise Solutions is responsible for covering internal and external permanent recruitment (RPO), and a wide range of consultancy services, including DEI, assessment and workforce planning.
Your Role
Principal Business Partner, responsible for developing strategic relationships with exec and divisional business leaders, TA, HR and hiring manager communities to ensure the delivery and ongoing evolution of the talent agenda. Reporting to the Client Manager, you will provide expert advice on resource, requirements, future skills and workforce planning, deploying people and technology resources across internal, external and contingent talent.
Key deliverables
- Develop strong relationships with exec and divisional business leaders, hiring managers, HR, and other key stakeholders in the business for workforce planning, demand management and strategic alignment.
- Successful creation and delivery of an engagement map in accordance with the goals of the plan.
- Provide specialist expert advice, support and recommendations to key stakeholders on specific market conditions including competitor activity, employer trends skills availability, demographics, DEI and salary surveys.
- Ensure that all SLA targets are met, as per the account contract.
- Identify development opportunities and work with the leadership team to solution and implement growth strategies in line with the key account management plan.
- Directly oversee a small number of high-profile Senior Manager vacancies, supported by sourcing partners.
- Ensure adherence to Hays and recruitment methodology, policies, procedures, and service delivery standards
- Provide guidance, consultancy and training related to the Diversity, Equity and Inclusion strategy.
- Attend divisional meetings to present MI, plans and input into the talent agenda.
Competencies and Behaviours
- Building customer relationships
- Personal communication
- Functional expertise
- Influencing and persuading
- Achieving plans
- Building networks
- Showing professionalism
- Display initiative
Knowledge and Skills
- Expert business partnering and advisory skills.
- Strong communication, presentation, and public speaking skills.
- Experience of transferring talent demand into resourcing strategies.
- Networking, client development and account management skills.
- Proven skills as a trusted advisor.
- Proven negotiation and conflict resolution skills.
- Focuses on the quality of outputs whilst pursuing improvement for the benefit of our clients and candidates.
- Building our reputation - Champions Hays' reputation for 'recruiting expertise' at all appropriate opportunities.
- Demonstrates high levels of energy and persistence to achieve results.
- Focuses on delivering results reliably, efficiently and effectively.
- Continuously seeks to spot business improvement opportunities.
- Knowledge of employment and agency legislation.
- Proven demonstrable ability with managing escalations and issue solutions.
- Proven experience of building and maintaining client relationships.
- Ability to demonstrate formulation of detailed business and commercial plans.
- Commercial thinking and judgement - understand key customer drivers and the importance of using commercial acumen when making decisions.
- Good awareness of business, customer and market pressures (demands and implications).
- Broad knowledge of recruitment management and latest recruitment developments including employment legislation and intranet/internet capabilities.
- Collaboration - encourages co-operation, networking, and shared learning across our stakeholders.
At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.
