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Resident Liaison Officer

Skilled Careers
Posted 4 days ago, valid for 11 days
Location

London, Greater London SW1A2DX, England

Salary

£28,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Resident Liaison Officer position offers a 3-week initial contract with the potential for a permanent role, covering two sites in Stratford and Canada Water.
  • The salary for this role is up to £35,000, along with a car allowance, fuel card, and benefits package.
  • Applicants must have a full driving license and vehicle, and previous experience as a Resident Liaison Officer for 1-2 years is essential.
  • Key responsibilities include managing resident appointments, handling complaints, maintaining property records, and facilitating communication among stakeholders.
  • The ideal candidate should possess strong health and safety knowledge, exceptional communication skills, and the ability to work both independently and collaboratively.

Resident Liaison Officer

  • 3 Week Initial Contract - Oppertunity to turn into a permanent role
  • Cover 2 Sites (Stratford & Canada Water) you will split the week between each site
  • Up to £35,000 + Car Allowance + Fuel Card + Benefits Package
  • Must Have Full Driving Licence and Vehicle
     

Skilled Careers are currently working with a market leading main contractor with nearly 100 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority.

They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a permanent basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.

Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Maintaining property records and conducting validation and customer satisfaction surveys.
  • Facilitating communication between all stakeholders for a seamless project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.

Requirements:

  • Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
  • Occupied refurbishment knowledge is also desirable
  • Strong health and safety knowledge
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self motivated
  • Driving license

If you feel as though this position may be something of interest please apply directly through this advert or send your CV to (url removed)

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