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Experienced Resident Liaison Officer
Works that are being delivered include timber window and door installations andreplacements, to include fire stopping and fire doors.
Within this role, day to day duties will include but not be limited to:
To be the point of contact when the client or tenant requires job updates.
Own all complaints and ensure that these are dealt with in a prompt and effective manner.
For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.
Work with the Contract Manager to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.
Support the help-desk with emails that come in from sub-contractors and client on a daily basis
Visit tenants when required.
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills, be able to produce management reports and have the ability to work within a team and of your own accord is also desired.
This is a great opportunity to join a growing business on a permanent basis.
Excellent salary andquick progression opportunities.
