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One of my local government clients are currently recruiting an experienced Temporary Accommodation Officeron a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role were, however, you will be required to attend the office 2/3 times a week.
Overview:
- To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation.
- For the provision of a tenancy and support service to homeless households..
- To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise.
Responsibilities:
- To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard.
- To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings.
- To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required.
- To identify service users with support needs and refer them to appropriate support or resettlement services.
- To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed.
