Job Title: Service Charge AnalystContract Type: Fixed term for up to 6 monthsSalary: £40,000 per annum Working Hours: 35 hours per week, full time Working Pattern: Monday – Friday Location: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Service Charge You will be responsible for the accurate calculation, construction and issue of all services charges, including both annual revenue charges and major works charges for properties. Be responsible for the accurate calculation and issue of all rents in the housing portfolio work as required with other departments to achieve this. About youWe are looking for someone who

Experience in dealing with service charge and rent setting.
Experience in dealing with variable service charges.
Experience and knowledge in legislation and regulations.
Knowledge of property management and experience of calculating and issuing property charges, including services and rents.
Extensive knowledge of leases, tenancies, legislation and case law in relation to service charges and rents.
Very good IT skills generally and specifically in relation to Excel.
The ability to build effective links with relevant stakeholders, both internally and externally.
Driven and target orientated.
Commitment to delivering exemplary and industry leading customer service.
Degree level education.

Why Riverside?One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

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