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Role: Business Development Manager
Must have experience in sellingfacilities services, ventilation cleaning and or fire safety
Location: Covering South of England (Midlands to South)
Salary 45000 plus car allowance and bonuses
Company Profile
The UK's leading ventilation maintenance & hygiene company. Established in 1993, we are at the forefront of the industry and have developed a reputation for being innovative and responsive.
With decades of experience in offering cleaning, testing, and remedial services to keep buildings safe and compliant, System Hygienics provide a "total solution" without the intervention of third parties resulting in cost and time reduction.
Role Profile:
Identifying new business opportunities with existing and new accounts, as well as managing accounts you will develop a strong relationship with your customers. You will also be involved in connecting with key business executives, stakeholders and preparing sales reports as well as liaising with cross-functional internal teams (including Operations and Finance) to improve the entire customer experience.
Familiar with account management software (CRM), have a flair for client communication and an understanding of consumer behaviour. Ideally, candidates for this role will know how to meet ambitious individual sales quotas.
Responsibilities:
- Serve as the lead point of contact for all account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.
Experience Required:
- Proven work experience in New Business Development, Account Manager or Sales Account Manager.
- Preferable experience within facilities services, ventilation cleaning and or fire safety.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level.
- Solid experience with CRM software (e.g. Salesforce, ACT) and MS Office (particularly MS Excel).
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- Formal sales training.
