General Manager - Jamie Wilson Productions

The General Manager will be at the heart of the production/s where they will lead the operational, financial, and managerial aspects of productions in the West End. They will both work closely with Jamie and the Senior Leadership Team and alongside creative teams, co-producers, production and technical staff. They will support and line manage a general management team consisting of an Assistant General Manager and Production Assistant.

The General Manager will be the senior point of contact for all personnel working on their appointed production/s. They will ensure that their production/s are delivered to the highest creative standards, within budget, and with a positive working culture.

Jamie Wilson Productions is committed to creating an inclusive and diverse workforce. We welcome applicants from all backgrounds and have an equal opportunity across all personal characteristics.

KEY RESPONSIBILITIES

Production & General Management:

• Lead the production process for new and ongoing productions, ensuring clear communication and smooth collaboration across teams (creative, technical, marketing, finance, and venues).
• Work with Casting Directors and the Producer to co-ordinate and oversee casting processes.
• Negotiate and manage contracts for creative teams, cast, crew, and suppliers in line with best practice, relevant union agreement and financial parameters.
• Oversee the recruitment, training, and management of production staff.
• Ensure that your team arrange travel and accommodation logistics, including schedules, travel, accommodation, and per diems as required.
• Oversee Visas, work permits and appropriate tax exemptions where necessary for foreign personnel involved in UK Productions.
• Liaise with external parties including co-producers, investors, venues, and marketing agencies to ensure smooth delivery of the production and associated events.
• Ensure appropriate Health & Safety and working standards are maintained. 
• Oversee the delivery and company engagement in Audience Development initiatives and access performances. Represent the company at key performances, events, and industry meetings (e.g., press nights, previews, and opening nights).
• Keep up to date with Industry news, practises and other productions, raising anything that may impact on the running of the both the production and organisation.
• Work closely with Company Manager on a day to day basis.
• Have a strong understanding of the various union agreements and keep up to date on and changes.

Finance & Budget Management:

• Prepare and manage production budgets, ensuring cost control and accurate financial tracking and reconciliations.
• Oversee payroll, royalty payments, and financial settlements, ensuring timely and accurate execution.
• Work with the finance team to oversee cashflow and review financial reporting, including production accounts.
• Ensure appropriate production insurance is in place and manage claims if required.

HR & Staff Management:

• Provide leadership and guidance for all production staff, ensuring the wellbeing and professional development of team members.
• Address HR matters, including grievances and disciplinary actions, in line with company policies.
• Being proactive in the approach towards wellbeing and pastoral care of Staff and Companies.
• Manage communication with agents and unions, ensuring compliance with agreements and current rates.  

Marketing & Public Relations:

• Liaise with marketing and press teams to manage the promotion of productions, including delivery of promotional events, media appearances, and press nights.
• Oversee and approve the content of production programs and promotional content.

PERSON SPECIFICATION

• A minimum of 5 years of relevant professional experience in theatre general management or producing, ideally with commercial general management experience (West End, UK tours, or international).
• Proven track record of managing budgets, contracts, and HR processes, and of liaising with unions, agents, and financial partners.
• Strong leadership skills with at least 1-2 years’ experience of managing production teams.
• Experience of solving problems and leading teams under pressure.
• Ability to respond to matters in a timely and appropriate manner.
• Excellent communication skills, both written and verbal, and the ability to maintain strong relationships with a wide range of partners.
• High attention to detail and accuracy, particularly in contract negotiations and financial management.
• A commitment to developing and maintaining an inclusive and positive work environment.
• A proactive, can-do attitude, with a calm, patient and approachable manner.
• Ability to work independently and collaboratively within a busy, fast-paced production environment.
• A passion for theatre and the production process.

SUMMARY OF TERMS

Reporting to: Executive Producer

Line Management responsibility: Assistant General Manager, Production Assistant

Working hours: 10am-6pm, Monday to Friday, however due to the nature of the position the General Manager will be required to work outside of these hours to support the production/s as required.

Contract: Permanent, subject to 3-month probation period.

Holiday: 28 days’ holiday per annum (inclusive of all standard public holidays), increasing by 1 day per year of service up to an additional 5 days.