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Assistant Restaurant & Bar Manager

Hyatt Regency London Stratford and Hyatt House London Stratford
Posted 19 days ago, valid for 23 days
Location

London, Greater London E20 1GL, England

Salary

not provided

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Contract type

Full Time

Employee Assistance

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Sonic Summary

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  • Salary: Not specified
  • Experience: Not specified
  • Benefits include 12 complimentary nights a year across Hyatt Hotels worldwide, discounted hotel stays for family and friends, free meals on duty, 50% discount on food and beverages at selected Hyatt Hotels, complimentary business attire laundering, and access to Employee Assistance Programme.
  • Responsibilities include maintaining rapport with guests, handling guest comments and inquiries, familiarizing with guest needs for efficient service, focusing on quality and consistency in all areas, and setting strategies to enhance guest experience and team performance.
  • Hyatt Hotels London Stratford is located in Westfield Stratford, with 352 rooms and 10 meeting spaces, within walking distance of Queen Elizabeth Olympic Park and the London Stadium. Hyatt values include Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, with a focus on diversity, equity, and inclusion.

Assistant Restaurant & Bar Manager

Just some of the benefits you will enjoy as Assistant Restaurant & Bar Manager

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Business attire laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as Assistant Restaurant & Bar Manager

  • Create and maintain a personal and respectful rapport with regular guests.
  • Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
  • Familiarise yourself with guests needs and requirements in order to ensure an efficient and friendly service
  • Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc
  • Sets clear strategies and goals to enhance guest experience and team performance

About Hyatt Hotels London Stratford

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratfords urban shopping and entertainment complex. Featuring 352sophisticated roomsand 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care.

Next steps:Apply today for thisAssistant Restaurant & Bar Manager role and start your journey with Hyatt Regency / Hyatt House London Stratford!

Apply now in a few quick clicks

By applying, a Caterer account will be created for you. Caterer's Terms & Conditions and Privacy Policy will apply.