General Manager Restaurant

We are seeking an experienced and passionate General Manager to lead our cozy, neighborhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home!

Key Responsibilities:

• Leadership & Team Management:
• Oversee daily operations and ensure smooth running of the restaurant.
• Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel.
• Foster a positive work environment and promote teamwork and professional development.
• Customer Service:
• Maintain high standards of customer service to ensure a memorable dining experience.
• Handle customer inquiries, complaints, and feedback promptly and effectively.
• Implement strategies to enhance customer satisfaction and loyalty.
• Business Operations:
• Develop and execute operational policies and procedures.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients.
• Marketing & Community Engagement:
• Collaborate with the marketing team to create and implement promotional strategies.
• Build and maintain relationships with local businesses and the community to drive traffic and brand awareness.
• Plan and execute special events and promotions to attract new customers and retain existing ones.
• Compliance & Safety:
• Ensure compliance with health, safety, and hygiene standards.
• Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements.

Qualifications:

• Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proofen references
• Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Passion for the hospitality industry and a commitment to delivering exceptional guest experiences.

What We Offer:

• Competitive salary
• Opportunities for career growth and development.
• A supportive and dynamic work environment.
• Employee discounts on dining.